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Frequently Asked Questions

 
Question :

Can pages be added after the completion of the website?

Answer :

Yes we charge a small fee for every additional page, there is also no limit to how many pages can be added.

 
Question :

Can I update my website with latest products, news, specials etc?

Answer :

Your website can be updated as often as you require through our maintenance plan.

 
Question :

I already have a website that I am not happy with and would like a new design and update, is this possible?

Answer :

Yes it is. Once your existing website has been reviewed and you have stated your requirements, we will be able to give you a quote.

 
Question :

Do you provide SEO (Search Engine Optimization)?

Answer :

Information regarding a search engine specialist can be forwarded to you on request.

 
Question :

What is a domain name?

Answer :

A domain name is the name that you choose for your website. For eg: www.hartbeespoortonline.co.za

 
Question :

Can you purchase my domain name for me?

Answer :

Yes we register your chosen name for you. These include all .com, .co.za, .org, .net, .biz, .info and many more.

 
Question :

How can I see the number of visitors to my website?

Answer :

Yes we simply add a hit counter to the bottom of every website we create.

 
Question :

Can you provide statistics for my website?

Answer :

There are many benefits to hosting with us for eg: We can provide detailed stats on who, where and when the public visit your website.

 
Question :

Is your server secure?

Answer :

Yes, our server is situated in the United States and backed up in UK and Australia. The server is also tested in the most stringent circumstances and is monitored on a 24/7/365 basis.

 
Question :

How do I make payment for these services?

Answer :

We use BDB Data Bureau for an EFT transfer of your initial website cost and the monthly hosting payment.

 
Question :

What is BDB Data Bureau (PTY) Ltd?

Answer :

BDB Data Bureau is a computer - processing Bureau jointly owned by two leading banks, ABSA Ltd and NEDCOR Ltd.
BDB
will process both Credit and Debit transactions on our behalf.

 
Question :

How do I make a payment from another country?

Answer :

Please contact us to find out more information about our payment gateway.

 
Question :

What information do we require for your website?

Answer :

We can help come up with a design, text, colour scheme that will reflect your business, but we do require additional information from you.

Click here to view the extra services that will help you get the most our of your website.